The preferred way of payment is via PayPal, but you can also use your credit card.
We use EMS couriers which normally deliver the item to your door or in some causes to your nearest post office.
Your post office will either drop the item off in your mail or if it's too large they will send you a slip for collection.
What are your delivery charges?
The smaller lighter items under 1 kg that can fit into a bubble wrap envelope usually costs us about $2 per envelope and $2.6 per 100g thereafter.
We use the EMS courier service which is fractionally more expensive than the normal postal airmail service but is allot more reliable and faster.
The courier provides a fully traceable delivery system. When an order is dispatched you will receive an e-mail confirmation that includes an order tracking code.
Is your website safe to shop with?
Yes, PayPal is the safest most reliable way to shop on the web.
All Payments are made on a secure server, using your credit card on our website is 100% secure. We do not see your credit card details.
How long have you been in business for?
We have been in business since the year 2000 and have grown allot over the past few years.
What if my item is damaged or I want a refund?
We will gladly give you a refund if your item got damaged or if you are not 100% satisfied with the purchase as long as you can ship the item back to us and will allow us to deduct the freight charges from your purchase.
Are you Fair trade?
Yes, we are all about creating sustainable jobs and giving back to the community.
When buying from us you are helping the development of young crafters and alleviation of poverty.
